NHTSA Complaint #769567 — 1998 DODGE DURANGO

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	769567
Vehicle	1998 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 24, 2001
Date Filed	November 15, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

FIRST FAILURE OIL LIGHT KEPT COMING ON INTERMITENTLY TOOK IT TO DEALERSHIP THEY REPLACED OIL PUMP. NO MENTION OF SLUDGE OR ANY BUILD UP OF MATERIAL IN PAN. THEY SAID THEY HAD SEEN THIS HAPPEN OFTEN AT THIS MILEAGE RANGE. ONE YEAR LATER AND 4 OIL CHANGES THE SAME THING HAPPENED ONLY I LOST ALL OIL PRESSURE. WAS TOWED TO DEALERSHIP FOR REPAIR AND WAS TOLD THAT WE SHOULD HAVE THE GASKET REPLACED BETWEEN THE HEAD AND THE BLOCK BECAUSE THE HEAD WAS ALUMINUM AND THE BLOCK WAS STEEL AND OVER TIME AND HEATING AND COOLING THE GASKET GETS EXTRUDED AND THE ANTIFREEZE WILL GET INTO THE OIL AND SLUDGE UP THE OIL CAUSING THE FAILURE OF THE PUMP. I FEEL DODGE HAS A PROBLEM THAT THEY ARE NOT TELLING THE CONSUMER.

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