NHTSA Complaint #769499 — 2001 FORD EXPEDITION VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	769499
Vehicle	2001 FORD EXPEDITION
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date Filed	November 15, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

THE HEATING AND AIR CONDITIONING UNIT HAS BEEN BLOWING WHITE FLAKES INTO THE FACE OF THE DRIVER AND OTHER PASSENGERS IN THE VEHICLE. SEVERAL TIMES I HAVE HAD TO QUICKLY GET OFF THE HIGHWAY, TO CLEAR MY EYES OF THE FLAKES. SEVERAL TIME COMING CLOSE TO RUNNING INTO ON COMING TRAFFIC. FORD REP STATES THIS IS A COMMON PROBLEM, KEEP BRINGING IT IN. I HAVE BEEN BACK TO SERVICE ABOUT ONCE A WEEK FOR THIS. PREVIOUS SERVICE ADVISOR STATED,PUT YOUR WINDOWS DOWN AND DONT USE THE A/C SYSTEM. I FOUND ON THE WEB A TSB ON THIS PROBLEM. THERE MUST BE OTHERS WITH THIS PROBLEM IN 97-02 F-150/EXPEDITIONS. FORD HAS ALREADY REPLACED MY SYSTEM ONCE TO NO AVAIL. HELP. DT

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