NHTSA Complaint #769464 — 2001 DODGE DURANGO

POWER TRAIN:DRIVELINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	769464
Vehicle	2001 DODGE DURANGO
Component	POWER TRAIN:DRIVELINE
Date of Incident	April 15, 2002
Date Filed	November 14, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OK

Consumer Description

THE FRONT AXLE OF THIS DODGE DURANGO HAS EXCESSIVE NOISE, ABOUT 50 DECIBELS WHEN DRIVEN OVER THE SPEED OF 40 MILES PER HOUR. THE ENTIRE FRONT AXLE HAS BEEN REPLACED ONCE BY MELTON SALES OF CLAREMORE, OK. THE NOISE CAME BACK IN TWO DAYS. I HAVE A SCHEDULED REPAIR FOR 11/11/02 FOR ANOTHER ATTEMPT. THE TOTAL DOWN TIME FOR THIS REPAIR IS 4 WEEKS, AS PARTS AND LABOR TAKE LONG PERIODS OF TIME. I AM EXTREMELY UNHAPPY ABOUT THIS SITUATION, ESPECIALLY FOR A $36000 VEHICLE. DODGE WILL LOSE MY BUSINESS AFTER THE REPAIR IS FINISHED. DT

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