NHTSA Complaint #769363 — 1997 DODGE CARAVAN

CHILD SEAT issue reported to NHTSA

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Complaint Details

ODI Number	769363
Vehicle	1997 DODGE CARAVAN
Component	CHILD SEAT
Date Filed	November 13, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WE HAVE BUILT IN CHILD SEATS IN THIS CAR. THE STRAPS ON THE CAR SEATS DO NOT RETRACT PROPERLY, SO THE SEATS ARE UNSAFE. ONE SEAT HAS BEEN HEAVILY USED, THE OTHER STOPPED RETRACTING ON FIRST FEW USES. WORSE THERE IS NO PLACE TO GET THESE SEATS REPAIRED. DODGE HAS OFFERED ONE LOCATION, ABOUT AN HOUR AWAY. WHERE THE SEAT COULD BE REPAIRED AT STANDARD AUTOMOTIVE REPAIR RATES. IN FACT WHEN I CALLED THIS LOCATION THEY COULD NOT DO IT. NOTE THIS MEANS THAT DODGE IS COMFORTABLE WITH TWO UNSAFE CHILD SEATS IN THIS VEHICLE. DT

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#854049 — December 14, 1999 — CONUSMER HAS AN INTEGRATED CHILD SEAT AND THE BELT TIGHTENED UP AROUND THE CHILD'S NECK WHEN TRYING TO GET HER OUT. C...

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