NHTSA Complaint #769360 — 1999 SUBARU LEGACY

THE SPEEDOMETER ON MY VEHICLE BECAME INCONSISTENT. SOMETIMES IT WOULDN'T WORK AS SOON AS I STARTED THE CAR, OTHER TIMES IT WOULD STOP WORKING AT ANY RANDOM TIME WHILE DRIVING ANYWHERE. EVENTUALLY, WHEN IT STOPPED WORKING, THE ODOMETERS WOULD STOP AS WELL. WHEN I WENT TO MY SUBARU DEALER TO REPLACE THE COMPONENT. THEY TOLD ME THERE WAS A NATIONAL BACK ORDER AND I WOULD HAVE TO WAIT INDEFINITELY FOR THE PART TO COME IN. THEY ALSO TOLD ME THAT THEY HAD BEEN REPLACING A LOT OF SPEEDOMETER HEADS ON MY MAKE AND YEAR OF CAR. I THINK IT IS UNUSUAL FOR A SPEEDOMETER TO BREAK DOWN AFTER LESS THAN THREE YEARS AND UNDER 65,000 MILES OF INITIAL SERVICE. I HAVE NEVER HEARD OF THAT HAPPENING ON SUCH A YOUNG CAR, AND IF IT IS HAPPENING ON MANY CARS OF THE SAME MAKE AND YEAR, I THINK THAT AN ORIGINAL PART MUST HAVE BEEN DEFECTIVE FOR THIS CAR. I THINK THAT A BROKEN SPEEDOMETER IS HAZARDOUS TO DRIVING ON THE ROAD AND THEREFORE THIS SHOULD BE INVESTIGATED. I REALLY DON'T WANT TO WORRY ABOUT HAVING TO REPLACE MY SPEEDOMETER EVERY THREE YEARS OF MY CAR'S LIFE. DT