NHTSA Complaint #769357 — 1999 TOYOTA CAMRY

1999 TOYOTA CAMRY (VIN # [XXX]).JULY 7TH ,2002 , THE WATER PUMP FAILED AND CAUSED THE CAMSHAFT BELT (TIMING BELT) AND OTHER BELTS AND PULLEYS TO BE DAMAGED. THE STANDARD TOYOTA WATER PUMP IS WARRANTED FOR 60 MONTHS OR 60,000 MILES. SINCE MY CAR IS ONLY 40 MONTHS OLD AND HAS ONLY 41,562 MILES, IT FALLS WELL WITHIN THE COVERAGE I HAVE CHECKED THE INTERNET PAGE FOR THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEB PAGE( WWW.NHTSA.DOT.GOV) AND FOR THIS YEAR AND MODEL. THERE ARE MANY REPORTS OF THIS SAME EVENT OCCURRING. I HAVE CONTACTED TOYOTA CASE # 200208090013. I HAVE CONTACTED THE CUSTOMER CENTER ABOUT 15 TIMES TO SUPPLY ALL THE NECESSARY PAPERWORK AND SUPPORT DOCUMENTS THEY REQUESTED , BUT THEY REFUSE TO DOCUMENT WHY THE CASE WAS DENIED. THIS CASE ALSO CONNECTS TO ODI NUMBER 765034. DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR