NHTSA Complaint #769208 — 2002 DODGE RAM 2500

PREVIOUSLY REPORTED ON 10/22/02, ODI# 768732, AND AGAIN TO WEBMASTER ON 10/25/02. VEHICLE HAS BEEN TAKEN TO DEALERSHIP WHERE PURCHASED FOR REPAIRS TO NO AVAIL. THIS IS THE 4TH TIME THAT IT HAS BEEN IN THE SHOP FOR THE SAME METAL TO METAL "CLANKING" NOISE IN THE FRONT LEFT AND RIGHT SIDE OF THE WHEEL AREA. THE NOISE ONLY OCCURS WHEN THE VEHICLE HAS BEEN IN REVERSE AND THE BRAKES ARE APPLIED AND THEN FORWARD AND THE BRAKES ARE APPLIED. AFTER CONTINUEING IN A FORWARD MOTION IT DOES NOT MAKE THE NOISE WHEN BRAKES ARE APPLIED. THIS 4TH TIME THAT IT WAS IN THE SHOP, THE BRAKE CALIPERS WERE REPLACED AND IT IS AS IF NOTHING HAD BEEN DONE AS THE NOISE IS STILL PRESENT. WITH THIS BEING A METAL CLANKING NOISE, I FEEL THAT IT COULD BE A SERIOUS SAFETY PROBLEM IF SOMETHING ACTUALLY BREAKS. I AM NOW TO CONTINUE DRIVING THE VEHICLE UNTIL AN OTHER APPOINTMENT CAN BE MADE TO BRING THE TRUCK BACK TO THE DEALERSHIP FOR MORE "GUESS WORK". AND WHEN THEY HAVE A LOANER VEHICLE. I HAVE OWNED THE TRUCK FOR A LITTLE OVER A MONTH AND IT HAS BEEN IN THE REPAIR SHOP FOR ABOUT TWO WEEKS AND THE PROBLEM CAN NOT SEEM TO BE FIXED. DT