NHTSA Complaint #769145 — 1999 OLDSMOBILE INTRIGUE

MY 1999 INTRIGUE HAS HAD THE STEERING SHAFT REPLACED TWO TIMES AND LUBED TWO TIMES. THE FIRST TIME IT WAS REPLACED THE DEALER PUT ON THE PAPERWORK THAT IT WAS REPLACED "DUE TO POOR DESIGN". NOW THE LAST TIME I TOOK IT IN AND THEY JUST LUBED IT. THEY SAID THAT GM IS SAYING THAT IT IS A MAINTENANCE PROBLEM AND THAT IT WILL HAPPEN AGAIN AND I WILL HAVE TO START PAYING FOR IT ($110.00 PLUS TAX). I HAVE OWNED MANY CARS AND NEVER HAVE I OWNED ONE THAT HAD TO HAVE THE STEERING SHAFT LUBED, MUCH LESS LUBED ON A "REGULAR BASIS". ANYBODY WITH HALF A BRAIN KNOWS THIS IS NOT A MAINTENANCE PROBLEM, THIS IS A DESIGN FLAW. I ALSO KNOW THE PROBLEM IS IN SOME OF THE OTHER GM MODELS. I WAS READING SOME OF THE CONSUMER COMPLAINTS ON YOUR WEB SIGHT AND WAS SURPRISED TO FIND OUT THAT SOME OF THESE STEERING SHAFTS HAVE ACTUALLY BROKEN AND THE CAR COULD NOT BE STEERED. THIS CONCERNS ME ALOT. JUST HOW SAVE IS THIS CAR? DOES SOMEONE HAVE TO DIE IN AN ACCIDENT BEFORE ANYTHING IS DONE ABOUT THIS PROBLEM. PLEASE CHECK INTO THIS AND PLEASE HAVE THESE CARS RECALLED. THERE SEEMS TO BE A BIG PROBLEM WITH THIS. EVERYONE ISN'T GOING TO TAKE THE TIME TO WRITE YOU GUYS AND COMPLAINT, SOME PEOPLE WILL JUST TRADE THEM IN. ON YOUR WEB PAGE ALONE THERE WERE AT LEAST 83 COMPLAINTS ABOUT THIS PROBLEM ON THE 1998 MODELS AND 24 ON THE 1999 MODES. I JUST WANT SOMEONE TO LET ME KNOW IF THIS HAS BEEN CHECKED OUT AND IF MY CAR IS SAFE TO DRIVE. RIGHT NOW I DON'T THINK IT IS. PLEASE FEEL FREE TO CALL ME WITH ANY QUESTIONS YOU HAVE. THANK YOU, [XXX] DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR