NHTSA Complaint #768667 — 2002 DODGE RAM

VISIBILITY:REARVIEW MIRRORS/DEVICES issue reported to NHTSA

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Complaint Details

ODI Number	768667
Vehicle	2002 DODGE RAM
Component	VISIBILITY:REARVIEW MIRRORS/DEVICES
Date of Incident	September 6, 2002
Date Filed	November 1, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

FOLDING SIDE MIRROR SPRING MECHANISM FAILED CAUSING THE MIRROR TO "FLOP" AGAINST THE SIDE OF THE VEHICLE. THESE MIRRORS ARE DESIGNED TO BE FOLDED IN AND OUT FOR CLEARANCE AT DRIVE-UP WINDOWS, CAR WASHES, ETC. THE PASSENGER SIDE MIRROR FAILED WHILE DRIVING IN EARLY SEPTEMBER AND WAS REPAIRED UNDER WARRANTY BY THE DEALER IN MID-SEPTEMBER ON 10/19/2002. THE DRIVER SIDE MIRROR FAILED, THIS TIME WHILE FOLDING IT BACK OUT FROM THE "IN" POSITION TO THE "NORMAL" POSITION. SINCE THERE IS NO WAY TO "RIG" THE FAILED MIRROR IN PLACE SO THAT THE DRIVER CAN USE IT, AND BECAUSE OF THE LONG WAIT FOR A REPLACEMENT PART, THIS DEFECT PRESENTS A SERIOUS SAFETY HAZARD. DT

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