NHTSA Complaint #768519 — 2000 DODGE GRAND CARAVAN

VEHICLE WAS BROUGHT TO DEALERSHIP 6 TIMES FOR THE SAME REPORTED ELECTRICAL PROBLEM. WHEN VEHICLE WENT OVER BUMPS, TURNED RIGHT, OR OWNER TURNED ON THE HEAT.....THE INTERIOR LIGHTS WOULD FLASH, DOOR LOCKS WOULD GO UP AND DOWN, AND THE EMERGENCY BRAKE LIGHT AND THE DOOR AJAR LIGHTS ON THE DASH WOULD FLASH. EACH TIME WE BROUGHT THE VEHICLE TO BE CHECKED WE WERE TOLD THAT ELECTRICAL PROBLEMS WERE HARD TO DIAGNOSE UNLESS IT WAS PHYSICALLY HAPPENING WHILE BEING DIAGNOSED! THE DEALERSHIP ADJUSTED THE DOORS AND REPLACED THE BCM MOTOR UNDER THE DASH HOWEVER ELECTRICAL PROBLEMS CONTINUED AND ON 10/11/02 THE VEHICLE CAUGHT FIRE IN THE DASH BY THE STEERING COLUMN WHILE I WAS DRIVING IT WITH MY CHILDREN IN THE VEHICLE!!! WE GOT OUT WITHOUT INJURY THANK GOODNESS BUT THE VEHICLE WAS TOTALLY ENGULFED WITHIN 6 MINUTES! TO DODGE THIS WAS NO LOSS TO SUCH A LARGE COMPANY BUT TO MY HUSBAND AND I...IT COULD HAVE BEEN OUR 4 CHILDREN! MR