NHTSA Complaint #768453 — 2002 MERCEDES BENZ 320 ELECTRICAL SYSTEM

Complaint Details

ODI Number	768453
Vehicle	2002 MERCEDES BENZ 320
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2002
Date Filed	October 22, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

2ND CAR, SAME COMPLAINTS. FIRST CAR WAS ADDMITTED TO BE A LEMON BY DEALER. THEY GAVE ME A NEW VEHICLE AT THAT TIME. I THOUGHT THIS WOULD BE OK BUT, NEW CAR HAS SAME PROBLEMS. WINDOWS DO NOT STAY UP WHEN YOU PRESS BUTTON FOR THEM TO CLOSE. ALL ELECTRICAL COMPONENTS ON BOTH CARS HAVE COMPLETELY FAILED AND TURNED OFF WHILE DRIVING CAR ON FREEWAY. LIGHTS, GAUGES, SIGNALS, EVERYTHING WENT OUT. EXTREMELY DANGEROUS!! REPAETED PROBLEMS WITH WINDOWS. HAS BEEN WITNESSED BY TECHNICIANS AND THEY HAVE TRIED TO REPAIR. THE PROBLEMS ARE GETTING WORSE. I TOOK THE FIRST CAR IN 14 TIMES BEFORE THEY DID ANYTHING ABOUT IT. I HAVE TAKEN THIS CAR IN 5 TIMES, HAD ATTORNEY WRITE LETTERS, AND HAVE TOLD MANAGER DWANE SANDERS OF MY PROBLEMS. THEY HAVE YET TO RESPOND TO ANYONE ON MY END OF THINGS. PLEASE HELP ASAP!!! MR

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