NHTSA Complaint #768441 — 1999 FORD TAURUS

STEERING:HYDRAULIC POWER ASSIST SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	768441
Vehicle	1999 FORD TAURUS
Component	STEERING:HYDRAULIC POWER ASSIST SYSTEM
Date of Incident	October 7, 2002
Date Filed	October 22, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ME

Consumer Description

PROBLEMS WITH CAR SINCE DAY ONE. BEGAN WITH WIPERS TURNING ON BY THEMSELVES, SPOKE TO MECHANIC, SAID IT WAS NOTHING TO WORRY ABOUT. THEN THE CAR KEPT REFUSING TO SWITCH GEARS (SECOND TO THIRD), THE SPEEDOMETER WOULD QUIT AND CAR DIED ON SIDE OF ROAD SEVERAL TIMES. ALONG WITH THIS PROBLEM, THE BRAKES SQUEALED VERY LOUD. CALLED DEALER, WOULD NOT HELP, SENT ME TO FORD DEALER (DAVE GOULDS). REPLACED SPEED SENSOR, SCRAPED "RUST" OFF BRAKES AND SAID THEY MAY CONTINUE TO SQUEAL, THEY DO! THE CAR PICKS UP SPEED FROM NO WHERE, SPECIALLY WHEN COMING FROM A STOP. VERY SCAREY, REFUSE TO LET MY DAUGHTER DRIVE BECAUSE OF IT. NOW THE POWER STEERING IS MAKING A HORRIBLE HUM AND I HAVE LOST POWER STEERING ON SEVERAL OCCAISIONS. ADDED FLUID, THE NEXT DAY IT LOOKED LIKE COCOA BUBBLING OUT. I CONTACTED THE GOULD FORD DEALERSHIP AND I HAVE TO BRING IT IN TOMORROW. I AM AFRAID TO DRIVE IT AND HE TELLS ME THAT MY EXTENDED WARRANTY MOST LIKELY WON'T COVER THE REPAIR (THEY DIDN'T COVER THE SPEED SENSOR EITHER). I BOUGHT THIS CAR AT A LOCAL COMPANY AFTER A SEVERE ACCIDENT, IT WAS TRAUMATIZING TO GET BACK BEHIND THE WHEEL, BUT THIS CAR IS LIKE A ROLLING DEATH TRAP, WHY ISN'T FORD RECALLING THEM? MR

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