NHTSA Complaint #768368 — 1998 LINCOLN MARK VIII VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	768368
Vehicle	1998 LINCOLN MARK VIII
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date Filed	October 22, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

THE PART FAILURE IS A CRACKED PLASTIC ARM ACTUATOR ATTACHED TO THE MOTOR THAT CONTROLS THE FLOW OF AIR TO THE WINDSHIELD DEFROSTER. WHEN THE PART CRACKED, THE BLEND DOOR MOTOR IS NOT ABLE TO DIRECT AIR TO THE WINDSHIELD DEFROSTER. I HAD THE PART REPLACED BY A LOCAL LINCOLN DEALER (THEY HAD TO REMOVE THE ENTIRE DASH BOARD TO REPLACE THE BLEND DOOR MOTOR AND ARM - NOT SOLD SEPARATLY) THIS YEAR. IT IS A VERY DANGEROUS DEFECT, AND IT OCCURS WITHOUT WARNING. MR

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