NHTSA Complaint #768275 — 2000 FORD CONTOUR

UNKNOWN OR OTHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	768275
Vehicle	2000 FORD CONTOUR
Component	UNKNOWN OR OTHER
Date of Incident	August 15, 2002
Date Filed	October 22, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	DE

Consumer Description

CUSTOMER SATISFACTION PROGRAM NUMBER 01B78. I CONTACTED WINNER FORD AND THEY TOLD ME THAT THE OFFER EXPIRED THE 31ST OF AUGUST. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS TO BE REPAIRED . I TOLD THEM THAT I USE MY CAR 6 DAYS A WEEK AND COULD NOT GET IT INTO THE OFFICE BY THE CUT OFF DATE, I ALSO LET THEM KNOW I WOULD NEVER BUY ANOTHER FORD PRODUCT BECAUSE I WAS UNDER THE UNDERSTANDING THAT THE CUSTOMER IS ALWAYS RIGHT. THIS IS A SAFETY HAZZARD AND ALL I WOULD LIKE FOR THEM TO DO IS FIX IT. MR

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