NHTSA Complaint #768233 — 2000 FORD CONTOUR

UNKNOWN OR OTHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	768233
Vehicle	2000 FORD CONTOUR
Component	UNKNOWN OR OTHER
Date of Incident	September 24, 2002
Date Filed	October 22, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

INSTRUMENT PANEL FOAM AND SKIN PEELED BACK BLOCKING PASSENGER SIDE AIR BAG DOOR. FORD HAD A CUSTOMER PROGRAM TO REPAIR UNTIL JUNE22, 2002. DEFECT DID NOT APPEAR UNTIL AFTER PROGRAM ENDED. CUSTOMER LETTER WAS NEVER PRESENTED TO OWNER AS LETTER WAS SENT BEFORE PURCHASE. FORD WILL NO LONGER COVER REPAIR.FORD HAS BEEN ADVISED THAT AIRBAG IS EFFECTED . LOCAL DEALER REPORTS 8 CURRENT OWNERS HAVE CONDITION AND ARE NOT COVERED BY FORD REPAIR. MR

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