NHTSA Complaint #768003 — 1999 JEEP CHEROKEE SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

Complaint Details

ODI Number	768003
Vehicle	1999 JEEP CHEROKEE
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Date of Incident	August 1, 2002
Date Filed	October 22, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

THIS VEHICLE HAS HAD TWO SETS OF BRAKES SINCE NEW, 60,000 MILES AGO. AT APPROXIMATELY 30,000 MILES THE FRONT DISC BRAKE CALIPHER WARPS CAUSING VIBRATION AND SHIMMYING OF FRONT OF VEHICLE TO THE POINT OF "NEAR LOSS OF CONTROL". THERE IS A "SERVICE BULLETIN" OUT FROM CHRYSLER TO CHANGE THE BRAKE ASSEMBLY WHEN CUSTOMERS COME IN WITH THIS PROBLEM. HOWEVER, THE CUSTOMER MUST PAY $425.00 FOR THIS COMPONENT. IF THE COMPONENT MUST BE REPLACED. THERE SHOULD BE NO COST REPLACEMENT. HOWEVER, CHRYSLER AND THE DEALER REFUSE TO ACCEPT THIS POSITION. CAN YOU HELP??? TS

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