NHTSA Complaint #767997 — 2000 TOYOTA CAMRY

TIRES issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	767997
Vehicle	2000 TOYOTA CAMRY
Component	TIRES
Date of Incident	June 20, 2002
Date Filed	October 22, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

MY FRONT TIRES WORE OUT COMPLETELY, DOWN TO THE BARE METAL, AT 11,000 MILES. THIS WAS DETERMINED BY THE DEALER DURING AN OIL CHANGE. THE TIRES WERE REPLACED AT MY EXPENSE AND I ASKED THAT THE MANUFACTURER BE CONTACTED SO THAT I COULD GET AN EXPLANATION. SUBSEQUENT COMMUNICATION WITH A DEALER REPRESENTATIVE INDICATED THAT THE MANUFACTURER WAS CONTACTED BUT DID NOT RESPOND. THE SERVICE MANAGER INDICATED THAT THEY HAVE HAD SIMILAR ISSUES WITH OTHER CUSTOMERS AND HE BELIEVES THAT THE TIRES WEAR OUT QUICKLY BECAUSE THEY ARE MADE TO "PROVIDE A SMOOTH RIDE". AS A CONSUMER I AM APPALLED THAT TIRES COSTING OVER $100 EACH WORE OUT SO QUICKLY AND I BELIEVE THAT THERE MAY BE AN ISSUE RELATED TO THIS PARTICULAR BATCH. I AM ALSO CONCERNED ABOUT THE FACT THAT I HAVE NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER (TOYOTA). TS

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