NHTSA Complaint #767736 — 1997 FORD EXPLORER VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	767736
Vehicle	1997 FORD EXPLORER
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	September 25, 2002
Date Filed	October 9, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NE

Consumer Description

THE TEMPERATURE CONTROL FAILED TO REGULATE TEMPERATURE I RESEARCHED AND FOUND THE BLEND DOOR TO BE BROKEN LEAVING ME WITHOUT THE ABILITY TO DEFROST THE WINSHIELD OR REGULATE HEAT /COOL THIS IS A SAFETY ISSUE SINCE I LIVE IN A CLIMATE THAT HAS SNOW /ICE AND COLD AS WELL AS HOT TEMPERATURES. THIS IS A KNOWN PROBLEM AND IS DANGEROUS AND REQUIRES A NEARLY $1000.00 FIX TO REPLACE THE BLEND DOOR IT WAS EXPLAINED TO ME THEY HAD TO REMOVE THE DASH ETC. THIS APPEARS TO BE A FORD DESIGN ISSUE AND A KNOWN SAFETY ISSUE. NLM

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#10226059 — April 29, 2008 — BLEND DOOR ON MY 1997 FORD EXPLORER IS NOT WORKING. ITS A PROBLEM WHEN DEFROSTING, AND DRIVING IN BAD WEATHER DUE TO...

#10176236 — December 15, 2006 — DT*: THE CONTACT STATED DUE TO THE HEATER BEING INOPERABLE, THE DEFROSTER DID NOT OPERATE. THE VEHICLE WAS DRIVEN TO...

#10175462 — December 7, 2006 — DT*: THE CONTACT STATED IN AN ATTEMPT TO DEFROST THE WINDSHIELD, NO HEAT WAS PRODUCED. THE VEHICLE WAS DRIVEN TO THE...

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#10155997 — April 24, 2006 — THE BLEND DOOR ON MY 1997 FORD EXPLORER FAILED. THIS FAILURE DID NOT ALLOW PROPER DE-FOGGING OF THE WINDSHIELD. *NM

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