NHTSA Complaint #767164 — 2002 LEXUS ES300

UNKNOWN OR OTHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	767164
Vehicle	2002 LEXUS ES300
Component	UNKNOWN OR OTHER
Date Filed	September 17, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

WHEN DRIVING DURING DAYLIGHT HOURS WE CANNOT SEE THE RED DIAL ON THE SPEEDOMETER EVEN THOUGH THE INSTRUMENT PANEL LIGHT CONTROL IS TURNED FULLY UP. WE NEVER KNOW HOW FAST WE ARE GOING. WE JUST TRY TO KEEP UP WITH THE TRAFFIC. WE SPOKE TO YVONNE CHILDS AT LEXUS CUSTOMER SERVICE (800 255 3987) WHO WOULD LOOK INTO IT, BUT NEVER GOT BACK TO US. I SPOKE TO ANOTHER SERVICE PERSON, AND HE SAID HE HAS HEARD OF THIS PROBLEM. THIS IS DEFINITELY A MAJOR SAFETY FACTOR THAT MUST BE ADDRESSED AND CORRECTED. NLM

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