NHTSA Complaint #767063 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	767063
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 7, 2002
Date Filed	September 16, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

IT IS APPARENT THAT THE FORD 3.8 L IS EXPERIENCE HEAD GASKET FAILURES. ALTHOUGH I HAVE SPOKEN WITH FORD THEY REFUSE TO ACKNOWLEDGE A PROBLEM, THEY FURTHER ADVISED ME THAT I WAS OUT OF LUCK BECAUSE MY EXTENDED WARRANTY THAT THEY ISSUED AS A CUSTOMER SATSIFACTION PROGRAM HAD EXPIRED. IN FORD'S LETTER OF 1998 THEY DID ADVISE ME OF POSSIBLE HEAD GASKET FAILURE, I TO BRING TO A DEALER IF SOMETHING WAS NOTED TO HAPPEN, WHAT SHOULD HAVE BEEN DONE IS HAVE THE DEALERS CHECK THESE ENGINES AT THAT TIME, BECAUSE IT IS APPARENT THAT THE ONLY WAY WE AS THE CONSUMER WILL KNOW ABOUT THE PROBLEM IS WHEN THE ENGINE SEIZES. WHAT IS GOING TO TAKE FOR THIS MANUFAXTURE TO OWN TO A DEFECTIVE PRODUCT, HIGHWAY DEATHS?*AK

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