NHTSA Complaint #766849 — 1996 DODGE GRAND CARAVAN

AIR BAGS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	766849
Vehicle	1996 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	August 3, 2002
Date Filed	September 11, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

THE CLOCKSPRING IN THE STEERING COLUMN FAILED. THIS CAUSES THE HORN, CRUISE CONTROL AND AIRBAG SYSTEM TO FAIL. THERE IS NO INDICATION THAT THE HORN IS OUT. ONLY THE AIRBAG LIGHT ON THE DASH COMES ON. YOU DON'T KNOW THE HORN IS OUT UNTIL YOU NEED IT! I HAD THE SAME PROBLEM ON MY PERSONAL VAN AND ON MY COMPANY VAN. THEY WERE BOUGHT FROM DIFFERENT DEALERS AT DIFFERENT TIMES. IT IS VERY HARD TO BELIEVE THAT A SINGLE DRIVER CAN HAVE THE SAME PROBLEM ON TWO DIFFERENT CARS WITHOUT THERE BEING AN INHERENT DESIGN DEFECT IN THIS PART. PLEASE INVESTIGATE THIS PROBLEM BEFORE LIVES ARE LOST THROUGH THE LOSS OF THE HORN OR AIRBAGS THAT DON'T WORK WHEN NEEDED. THE CONDUCTORS THAT FEED THE EXPLOSIVE CHARGE TO THE AIRBAG ARE OPEN DURING THIS CONTINUOUS FAULT AND THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT.*AK

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