NHTSA Complaint #766841 — 1994 FORD ASPIRE

MY NAME IS [XXX], THE MOTHER OF [XXX]. I BOUGHT THIS CAR NEW. THE FAN FAILED WITHIN THE FIRST YEAR I OWNED IT AND THE DEALERSHIP FIXED IT. [XXX] HAS OWNED THE CAR FOR A FEW MONTHS NOW, AND THE FAN WENT OUT AGAIN, BUT THIS TIME THE RELAY TO THE FAN MELTED. IN CHECKING WITH THE HAYNES BOOK ON THIS CAR, IT STATES TO WATCH FOR BURN HOLES IN THE CARPET AND SMOKING WIRING UNDER THE DASH BECAUSE OF THIS. OUR FEAR IS AFTER GETTING IT FIXED IT WILL DO IT AGAIN AND POSSIBLY CAUSE A FIRE. FORD IS NOT WILLING TO HELP US IN ANY WAY, AS THE WARRANTY IS UP AND THEY STATED THEY COULDN'T FIX IT PERMANENTLY ANYWAY. IT WOULD BE A LOST CAUSE. WE CAN FIX IT THROUGH FORD AND IF IT EVER IS RECALLED WE COULD BE REIMBURSED, BUT OUR FEAR IS THAT IT COULD CAUSE A POTENTIAL FIRE HAZARD IN THE FUTURE, JUST AS IT DID NOW AND MOST PROBABLY WHEN IT WAS FIXED THE FIRST TIME. MY HUSBAND IS CHECKING WITH FORD TO SEE IF THEY HAVE A RECORD OF THE FIRST TIME THE FAN WAS REPLACED AND WHAT WAS WRONG WITH IT THEN, ALTHOUGH THE SYMPTOMS WERE THE SAME THEN AS NOW. IT SEEMS THE OLDER THE CAR IS THE BETTER CHANCE THERE IS OF THIS THING CATCHING FIRE. PLEASE LOOK INTO IT FOR US AND THANK YOU FOR YOUR TIME. [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR