NHTSA Complaint #766789 — 2000 TOYOTA ECHO

CAR STALLED OR SHUT DOWN COMPLETELY ON ROAD 7/6, 7/8, 7/15, 7/28, 8/21, 8/26, 9/5 - 3 OCCASIONS IN MIDDLE OF TRAFFIC VERY DANGEROUS EXPERIENCE. TOOK TO DEALERS 7/18 R&H AND COMPLAINED SOMETHING WAS WRONG W/CAR, THEY DIDN'T SEEM TO WANT TO LOOK THE CAR OVER TO FIGURE OUT WHAT WAS GOING ON AS A SERVICE CENTER THEY COULD NOT FIGURE THE PROBLEM OUT (SALES MGR. HAS A NO CARE ATTITUDE - MR. ATTWOOD) , 7/28 CAR COMPLETELY SHUTDOWN, HIT CURB AND YIELD SIGN GOING DOWN RAMP, 8/21 TOOK CAR TO JERRY'S TOYOTA, PICKED UP 8/26 GUAGE NEVER MOVED WHEN FILLED W/GAS, RETURNED 8/27 - SAID THEY FIXED SENSOR GUAGE, 9/5 MY CAR COMPLETELY SHUTDOWN AGAIN. SHE HAS BEEN ON THREE OCCASION IN A VERY DANGEROUS SITUATION - INTERSECTION - PEOPLE YELLING AND HONKING THE HORNS. THE CAR JUST SHUTS DOWN COMPLETELY ANYWHERE, ANYTIME. PLEASE HELPMY SISTER HAS A LEARNING DISABILITY, I'M JEANNETTE WRITING THIS INFO. FOR HER. IN ADDITION SHE WAS FORCED TO SIGN A CONTRACT W/ R&H BEFORE COMING TO US TO REVIEW. THEY WOULD NOT ALLOW HER TO CALL US TO REVIEW THE CONTRACT WHEN SHE PUR. THE CAR 2/01, THEY WOULD NOT GIVE HER THE KEYS TO HER OLD CAR - THEY TOOK ADVANTAGE OF THE SITUATION RIGHT FROM THE BEGINNING OF HER LOOKING AT USED CARS. R&H IN REISTERSTOWN RD. MD. SHOULD BE INVESTIGATED W/UNETHICAL PRACTICES.*AK