NHTSA Complaint #766780 — 2001 JEEP CHEROKEE

PURCHASED JEEP CHEROKEE 4WD 2001 NEW DROVE OFF DEALERSHIP LOT AND NOTICED VIBRATION AND WHEEL SHOOK SLIGHTLY, TECHNICIAN SAID THIS WAS DUE TO THE NEWNESS OF THE TIRES AND THAT I WAS NOT USED TO DRIVING AN SUV AND IT WAS A "SPORTIER AND ROUGHER RIDE". VIBRATIONS INCREASED AS TIME WENT ON. THEN STEERING STARTED TO PULL TO ONE SIDE. I MET WITH A MECHANIC (NOT AT THE DEALERSHIP-WANTED OUTSIDE OPINION). MECHANIC STATED FRONT TIRES NEEDED REPLACED AS THEY WERE BUBBLED ON INSIDE , NEEDED NEW CERAMIX FRONT BRAKE PADS ,NEW MACHINE ROTORS, AND FRONT END ALIGNMENT AND MY RIGHT REAR RIM IS BENT AND LEFT CAMBER IS OUT AND THEIR ARE NO KITS AVAILABLE AT THIS TIME TO REPAIR MY JEEP. I PAID $846.43 AND WHEN I DROVE HOME THE JEEP STILL VIBRATES AND PULLS. I HEAR A NOISE WHEN I AM DRIVING THAT SOUNDS LIKE THE TIRES OR RIMS ARE RUBBING. I DON'T BLAME MY MECHANIC, HE DID A FINE JOB HOWEVER I FEEL THAT I GOT STUCK WITH A LEMON AND WAS SHOCKED TO SEE 113 CONSUMER COMPLAINTS ON YOUR SITE THAT WERE ALL VERY SIMILAR TO MY OWN. I THINK THIS SHOULD BE LOOKED INTO FURTHER BY SOMEONE WHO HAS MORE EXPERTISE THAN MYSELF IN THIS AREA. I HAVE AN APPOINTMENT WITH SERVICE TECHNICIAN NEXT WEEK TO CHECK MANIFOLD DUE TO ENGINE FIRES RECALL NOTICE I RECEIVED-ONE MORE THING TO ADD TO MY LIST OF WORRIES FOR MYSELF AND MY FAMILIES SAFETY WHILE DRIVING THIS LEMON. THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).