NHTSA Complaint #766704 — 1999 MERCURY COUGAR

STEERING:HYDRAULIC POWER ASSIST SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	766704
Vehicle	1999 MERCURY COUGAR
Component	STEERING:HYDRAULIC POWER ASSIST SYSTEM
Date of Incident	January 1, 2000
Date Filed	September 6, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

WHILE STILL UNDER WARRANTY, POWER STEERING WOULD FAIL AFTER DRIVING THROUGH ANY WATER, EVEN VERY SMALL PUDDLES. WOULD HEAR SCREECHING NOISE, POWER STEERING FAILED FOR 20 SECOND OR SO, NEARLY CRASHED SEVERAL TIMES. LOCAL DEALER COULD NOT FIND A PROBLEM WHEN I TOOK IN FOR REPAIR. RECENTLY, WARRANTY EXPIRED, EXPERIENCED COMPLETE FAILURE OF POWER STEERING. POWER STEERING GEAR REPLACED FOR $1000. STILL LOST POWER STEERING IN PUDDLES AFTER REPAIR. NEEDS SPLASH GUARD SIMILAR TO MERCURY MYSTIQUE, SEE MERCURY TSB 97-11-2 TECH SERVICE BULLETIN. SEVERE SAFETY HAZZARD! SHOULD BE RECALLED!!*AK

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