NHTSA Complaint #766418 — 1991 BMW 850I

BOTH HEADLIGHT ADJUSTMENT MECHAISMS HAVE REPEATEDLY FAILED. THIS IS AN ONGOING COMPLAINT WITH BMW 8 SERIES OWNERS. WHEN THE ADJUSTMENT MECHANISM FAILS THE HEADLIGHT BUCKETS POINT DOWNWARDS SO THAT THE AMOUNT OF ROAD VISIBLE TO THE DRIVER IS 25 FEET OR LESS. BMW HAS A "FIX" FOR THIS WHICH CONSISTS OF "PEENING" A PLASTIC ADJUSTMENT WHEEL TO THE ADJUSTMENT SHAFT. THIS USUALLY FAILS WITHIN SEVERAL THOUSAND MILES. BMW THEN SAYS TO BUY A NEW HEADLIGHT BUCKET... $4-500 TO FIX A $2.00 PART. SOMETIME, OR MAYBE IT HA ALREADY HAPPEND THIS IS GOING TO CAUSE A MAJOR ACCIDENT OR A PEDESTRIAN FATALITY DUE TO THE FACT THAT THE LIGHTS ARE NOT PROJECTING FAR ENOUGH FOR A DRIVER TO SEE A REASONABLE DISTANCE DOWN THE HIGHWAY. I HAVE CONTACTED BMW AND HAVE YET TO RECIVE THE COURTESY OF A RETURN CALL. PLEASE RESPOND TO THIS COMPLAINT WITH WHAT ACTION THAT YOU MIGHT BE TAKING REGARDING THIS MATTER.*AK