NHTSA Complaint #765609 — 2001 VOLKSWAGEN JETTA

ON JULY 31 I WAS DRIVING ON THE FREEWAY AT 55 MPH AND SUDDENLY I HEARD AND EXPLOSION INSIDE MY CAR AND I ALMOST LOST CONTROL OF THE VEHICLE BUT LUCKILY I DID NOT, THEN I REALIZED THAT THE AIR BAG LOCATED ON THE PASSENGER RIGHT ARM AND THE AIR BAG THAT PROTECTS THE RIGHT SIDE WINDOWS WHERE ACTIVATED WITH OUT A REASON. I WAS VERY UPSET AND WENT TO THE DEALER WITH MY CONCERN OF THE INCIDENT, BUT TO MY SURPRISE NOT ONLY DID I DID NOT GET ANY APOLOGIES BUT THEY PUT THE BLAME ON ME, ARGUMENTING THAT SOMETHING HIT THE UNDER HOOD OF MY CAR CLOSE TO THE PLACE WHERE THE RIGHT SIDE BAGS SENSOR IS LOCATED AND THAT THE GUARANTY DID NOT COVER IT. I THINK ITS A VERY DANGEROUS MATTER IF SOMETHING HITS UNDER THE CAR AND CAN DIPLOIDS THE AIRBAGS. I AM CERTAIN I DID NOT HIT ANYTHING ON THE FREEWAY AT THE TIME OF THE INCIDENT. I HAVE SPOKEN TO THE DEALER OWNER AND TO COSTUMER CARE AND BOTH TELL ME THEY SUPPORT THE MECHANICS DECISION. *AK