NHTSA Complaint #765535 — 2001 BUICK LESABRE SEAT BELTS:FRONT:RETRACTOR

Complaint Details

ODI Number	765535
Vehicle	2001 BUICK LESABRE
Component	SEAT BELTS:FRONT:RETRACTOR
Date of Incident	August 10, 2002
Date Filed	August 13, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

I HAVE AN INTERMITTENT PROBLEM WITH MY DRIVER SIDE SEATBELT. THE BELT KEEPS GETTING CAUGHT IN THE FLOOR RETRACTOR. WHEN I TRY TO PULL THE BELT UP TO USE, IT GETS STUCK AND HAS TO BE TUGGED ON 5-6 TIMES TO GET IT TO RELEASE. ORANGE BUICK FIRST LOOKED AT IT ON 4/25/02 AND CLAIMED, "BELT OUT OF PLACE CAUSING LOCK TO ENGAGE R&R AND REPOSITION LEFT FRONT SEAT BELT RETRACTOR." THAT DID NOT FIX IT AND I BROUGHT IT BACK AGAIN ON 7/1/02. THEY SAID THEY WOULD HAVE TO ORDER A NEW BELT AND REPLACE IT. SUPPOSEDLY, BUICK REALIZED THAT THEY HAD A PROBLEM AND HAD REDESIGNED THEIR BELTS. THE REPLACEMENT BELT WAS INSTALLED ON 7/16/02, AND WORKED OKAY FOR ABOUT 2 WEEKS, AND HAS STARTED THE SAME PROBLEM ALL OVER AGAIN. BECAUSE IT IS AN INTERMITTENT PROBLEM, THEY CAN'T SEEM TO REPRODUCE THE PROBLEM, BUT I KEEP GETTING CAUGHT WITH IT. I'M VERY CONCERNED THAT ONE OF THESE TIMES, THE BELT WILL NOT RELEASE AFTER 5 OR 6 TUGS AND THEN I WILL BE FORCED TO DRIVE MY CAR WITHOUT THE SEATBELT ENGAGED, WHICH IS BOTH ILLEGAL AND VERY DANGEROUS.*AK

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#563186 — October 24, 2001 — SEAT BELTS RETRACTOR IS BUILT INTO BACK OF SEAT, NEXT TO THE HEADREST, CONSUMER CAN'T SEE INTO THE BLIND SPOT WHEN TU...

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