NHTSA Complaint #765438 — 1999 FORD F-150

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	765438
Vehicle	1999 FORD F-150
Component	STRUCTURE:BODY:DOOR
Date of Incident	August 8, 2002
Date Filed	August 12, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

THE LEFT DRIVERS DOOR EXHIBITS A (STRESS?) CRACK APPROX. 1/4 IN. LONG LOCATED AT THE EXTERIOR RADIUS WHERE THE DOOR PANEL MEETS THE GLASS OF THE SIDE WINDOW AT AN AREA CLOSEST TO THE DRIVERS DOOR HANDLE. SUBJECT CRACK RUNS HORIZONTALLY FOR APPROX. 1/4 INCH. DEALER STATES THIS CRACK CAN CONTINUE TO PROPAGATE IF NOT REPAIRED. VEHICLE IS OUT OF WARRANTY AND FORD MOTOR COMPANY SAYS THEY WILL NOT PAY TO REPAIR UNLESS IT IS A SAFETY ISSUE. I BELIEVE IF THE CRACK IS ALLOWED TO PROPAGATE AT SOME POINT THIS BECOMES A SAFETY ISSUE AS DOOR STRUCTURE WILL LOSE ITS STRUCTURAL INTEGRITY. APPARENTLY THIS PROBLEM HAS SURFACED OFTEN ENOUGH THAT FORD MOTOR COMPANY HAS DEVELOPED A REPAIR PROCEDURE/KIT TO SOLVE THIS PROBLEM. I BELIEVE VEHICLES WITH THIS PROBLEM SHOULD BE REPAIRED BY FORD AT NO COST TO THE CUSTOMER. THANK YOU. FORD MOTOR CO. HAS DEVELOPED

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