NHTSA Complaint #765353 — 1999 FORD TAURUS

I WAS DRIVING HOME FROM WORK ON A BUSY HIGHWAY (RT. 80) WHEN TH FORD TAURUS THAT I WAS DRIVING BEGAN TO SHUT OFF. I WAS DRIVING 50 MILES PER HOUR WHEN THE CAR BEGAN TO SLOW DOWN TO A COMPLETE STOP. I MANAGED TO GET THE CAR PULLED OVER TO THE SHOULDER ON THE BUSY HIGHWAY. IT WAS RUSH HOUR AND THE HIGHWAY WAS EXTREMELY BUSY. WHEN I CAME TO A COMPLETE STOP I OPENED THE HOOD ON THE BUSY HIGHWAY. THERE WAS SMOKE COMING UP FROM THE ANTIFREEZE OVERFLOW TANK. I CHECKED THE OIL AND IT WAS OK. I HAD THE CAR TOWED TO A GARAGE. THE GARAGE INFORMED ME THERE WAS A CRACK IN THE HEAD GASKET OR IN THE ENGINE BLOCK. THIS GARAGE DID NOT WANT TO TOUCH THE CAR BECAUSE THEY SAID OIL WAS MIXING WITH THE ANTIFREEZE. I THEN HAD THE CAR TOWED TO A FORD DEALER IN LEHIGHTON,PA THEY INFORMED ME THAT THERE IS INTERNAL DAMAGE TO MY MOTOR AND THE REPAIRS COULD COST UP TO $4000. I HAVE HAD THIS VEHICLE FOR 1 YEAR AND I STILL OWE $11,000 ON THE VEHICLE. I WAS NEVER OFFERED AN EXTENDED WARRENTY ON THE CAR. I DO NOT FEEL LIKE THIS IS MY FAULT AND I DO NOT FEEL LIKE I SHOULD HAVE TO PAY $4000 REPAIR FOR THIS CAR. THANKYOU, LAURA COX. *AK