NHTSA Complaint #765352 — 1986 HARLEY-DAVIDSON FXSTC

PURCHASED TWO GAS CAPS FOR 1986 FXSTC PART # 21-327 AND 21-328 FROM JIREH CYCLES AT 10 MAIN STREET, FESTUS, MO 63028 PHONE 877-6810448. THE GAS TANKS WERE ALSO PURCHASED FROM THIS COMPANY. WHEN I PUT THE GAS CAPS ON AND DROVE THE VEHICLE THE FUEL LEAKED OUT FROM THE TOP OF THE TANKS DOWN THE SIDES LIFTING THE TWO WEEK OLD PAINT OFF THE TANKS POURING ON TO THE HOT ENGINE AND HOT EXHAUST PIPES. I IMMEDIATLY CONTACTED THE BUISINESS I PURCHASED THE PARTS FROM AND WAS TOLD BY THEIR SALES MANAGER THAT ALL SHE (KRISTIE) COULD DO IS REPLACE THE GAS CAPS. WHEN I ASKED FOR THE NUMBER AND NAME TO THE MANUFACTURER SHE GAVE ME THE NUMBER TO THE DISTRIBUTOR A COMPANY CALLED MIDWEST MOTORCYCLES- 111 MANUFACTURER DR., ARNOLD, MO PHONE 800-325-3914. I ORIGINALLY SPOKE TO A REP ( WALTER STOCKMAN ) AND EXPLAINED THE SITUATION TO HIM. HE TOLD ME HE WOULD GET BACK TO ME WITH THE NAME OF THE MANUFACTURER SO I COULD BE COMPENSATED FOR THE DAMAGE. HE WOULD NOT TAKE MY CALLS FOR THREE DAYS , I TOLD THE SECRETARY I WAS GOING TO CONTACT THE CONSUMER PRODUCT SAFETY COMMISSION IF I DID NOT HEAR BACK FROM HIM. HE CALLED THE NEXT DAY AND INSTRUCTED ME TO SEND THE PART BACK TO JIREH CYCLES AND HAVE THEM FORWARD IT TO HIM TO DETERMINE IF THE PART IS DEFECTIVE. HE REFUSES TO GIVE ME ANY INFORMATION ON THE MANUFACTURER, SO I CAN CONTACT THEM. THESE GAS CAPS CAN BE A DEFINATE FIRE BALL HAZARD NOT TO MENTION THE POTENTIAL OF PROPERTY DAMAGE.