NHTSA Complaint #764602 — 2000 FORD FOCUS

SINCE THIS CAR WAS BOUGHT NEW OFF THE SHOWROOM FLOOR, WE HAVE HAD SUSPENSION PROBLEMS. WE HAVE HAD THE TIRES REPLACED 7 TIMES NOW AND WILL SOON HAVE TO HAVE THEM REPLACED AGAIN DUE TO SEVERE TIRE WEAR. ALIGNMENT HAS BEEN SUSPECT AT ALL TIRE CHANGES AND WARRANTY HAS BEEN VOIDED ON 3 SETS OF TIRES DUE TO MISALIGNMENT. ALIGNMENT HAS BEEN DONE SEVERAL TIMES BY FORD AND BY PRIVATE SHOPS. ALIGNMENT WAS EVEN SET OUT OF SPEC. BY FRIENDSHIP FORD (BRISTOL TN) TO CORRECT THE PROBLEM OF SEVERE TIRE WEAR. TO MY KNOWLEDGE, IF A VEHICLE HAS TO BE SET OUT OF SPEC. TO CORRECT A PROBLEM, THERE IS SOMETHING WRONG WITH THE CAR IN THE FIRST PLACE. WE WERE TOLD HOWEVER, BY RUSTY WALLACE FORD (NEWPORT TN) THAT OUR DRIVING HABITS WERE JUST TOO ROUGH AND THEY PROCEDED TO TELL ME HOW TO DRIVE. I DO NOT RACE THE CAR OR DRIVE LIKE A MANIAC AND SHOULDNT HAVE TO DRIVE 25MPH TO AVOID REPLACING TIRES EVERY 20000 MILES. I HAVE SINCE HAD TO REPLACE THE LEFT REAR WHEEL BEARING THAT LOCKED UP ALSO RUINING THE SPINDLE, AND REAR BRAKE PADS DUE TO THE BRAKES ON THE LEFT REAR WHEEL LOCKING UP. IT SEEMS SORT OF QUESTIONABLE TO ME THAT I HAVE HAD SO MUCH TROUBLE OUT OF THAT ONE WHEEL, THE SAME ONE THAT WAS RECALLED DUE TO THE SLIGHT PROBLEM OF IT COMING OFF THE CAR. MY MOTHER AND I OWN AN INVENTORY SERVICE AND DRIVE THE CAR AS MANY AS 3000 MILES A MONTH AND SOMETIMES MORE, SO OUR WARRANTY WAS USED UP QUICKLY AND ALL OF OUR PROBLEMS OTHER THAN THE TIRES HAVE COME AFTER THE WARRANTY ENDED. I DO NOT HAVE A PROBLEM WITH SPENDING MONEY TO REPAIR OUR VEHICLE AS I KNOW NOTHING LASTS FOREVER, BUT SOME OF THESE PROBLEMS ARE GLARING AND FORD SEEMS TO BE LOOKING OVER THEM. PLEASE INVESTIGATE THE PROBLEMS WITH THE BRAKES TIRES AS I HAVE FOUND THAT I AM BUT ONE OF MANY WITH PROBLEMS WITH THIS FORD PRODUCT. I HAVE FOUND A WEBSITE THAT YOU MAY WANT TO LOOK INTO.....WWW.FORDFOCUSBRAKEPROBLEMS.COM. PLEASE TAKE A LOOK AND I BELIEVE YOU WILL AGREE THIS NEEDS TO BE LOOKED INTO. THANKS.