NHTSA Complaint #764514 — 1996 DODGE STRATUS

MY WIFE CALLED ME TO REPORT THAT SHE WAS EXPERIENCING SOME BINDING IN THE STEERING AS SHE WAS LEAVING THE PARKING LOT OF A SHOPPING MALL, AND HAD DECIDED TO RETURN TO THE PARKING LOT. I WENT TO THE LOT TO INVESTIGATE THE MATTER AND DROVE THE CAR IN THE LOT, TURNING BOTH LEFT AND RIGHT FREQUENTLY, AND THE STEERING SEEMED TO BE ALRIGHT. I DECIDED TO DRIVE THE CAR HOME, AND THEN NOTICED THAT A SLIGHT CLUNKING NOISE COULD BE HEARD WHEN DRIVING OVER ROUGH SPOTS IN THE PAVEMENT. I DECIDED TO JACK UP THE RIGHT FRONT WHEEL TO TRY AND DETERMINE WHAT MIGHT BE LOOSE. WHILE MANUVERING THE CAR INTO POSITION IN MY GARAGE, THE RIGHT TIE ROD END BALL STUD SEPARATED FROM ITS SOCKET, WHICH OF COURSE IS THE CONNECTION TO THE RIGHT SIDE STEERING KNUCKLE. THE SOCKET AND BALL WERE VERY RUSTY AND THERE WAS NO LUBRICATION PRESENT, ALTHOUGH IT IS SUPPOSED TO BE A SEALED, LUBRICATED FOR LIFE JOINT WHICH DOES NOT HAVE A GREASE FITTING.*AK