NHTSA Complaint #764293 — 2001 FORD WINDSTAR STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	764293
Vehicle	2001 FORD WINDSTAR
Component	STRUCTURE:BODY:DOOR
Date of Incident	June 23, 2002
Date Filed	July 19, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

WHILE DRIVING DOWN A 2 LANE HIGHWAY, MY DRIVER'S SIDE AUTOMATIC DOOR OPENED ON IT'S OWN. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD, TURNED OFF THE AUTOMATIC SETTING, AND SHUT THE DOOR MANUALLY. LUCKILY, I WAS IN THE VAN ALONE, NOT WITH MY WIFE AND 3 1/2 YEAR OLD DAUGHTER. I CALLED THE DEALERSHIP AND TOLD ME TO GET IT TO THEM RIGHT AWAY. THEY COULD NOT GET IT TO MALFUNCTION WHILE IN THE SERVICE DEPARTMENT, BUT I DID INFORM THEM THAT THE DOOR, WHEN FULLY CLOSED, DOES STICK OUT FURTHER THAN THE PASSENGER SIDE. THEY READJUSTED THE DOOR AND SAID THAT NO OTHER REPORTS OF THIS HAPPENING HAS EVER OCCURRED WHEN THEY TALKED TO FORD ENGINEERING. BUT, I SEE ON THIS SITE MANY REPORTS OF A SIMILAR NATURE. WAITING ON DEALERSHIP FOR POSSIBLE EXCHANGE OF VEHICLE.*AK

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