NHTSA Complaint #764085 — 1995 FORD WINDSTAR

VEHICLE PARKED AFTER JULY,2000 AS PROBLEM COULD NOT BE IDENTIFIED. WAS TAKEN BY AMBULANCE 3 TIMES WHILE IN THE VEHICLE. OCTOBER 31, 2000, SOUGHT A THIRD OPINION-CAR TAKEN TO INVER GROVE FORD. INTERNAL HEAD GASKET LEAK. THIS WAS THE SECOND TIME THAT THE HEAD GASKETS HAD BEEN REPLACED. WHILE DRIVING CAR HOME, IT OVERHEATED AND WAS RETURNED TO DEALERSHIP FOR ENGINE REPLACEMENT. WAS ADVISED THAT THE FLEXPIPE AS CORRODED AND EXHAUSTING INTO THE CAR. WAS TOLE THIS WAS THE PROBABLE SOURCE OF MY GETTING SICK IN THE CAR. EVEN AFTER THE REPAIRS, I AM SO CHEMICALLY SENSITIVE THAT I CAN NOT EVEN GET INTO THE CAR. THIS CAR HAS BEEN PARKED SINCE JULY,2000 AS IT IS TOO TOXIC FOR ME TO BE IN THIUS VAN AT ALL. FORD HAS BEEN CONTACTED ON MULTIPLE OCCASIONS AS WELL AS THE DEALERSHIPS. I ADVISED THEM IN JUNE OF 2000 THAT THIS VAN WAS MAKING ME QUITE SICK AND THEY WERE ADVISED OF THE AMBULANCE CALL AND EMERGENCY ROOM VISITS. I SPECIFICALLY ADVISED THEM OF THE ODORS EXHAUSTING IN THE CAR AND THAT I HAD BEEN DIAGNOSED WITH CHEMICAL SENSITIVITES, PROVIDING FORD WITH MEDICAL DOCUMENTATION, WHICH ALSO ADVISED THAT MY DOCTOR FELT THE CAR NEEDED TO BE REPLACED. I HAVE FORWARED CORRESPONDANCE TO THE FORD CUSTOMER SERVICE DEPARTMENT, THE FORD APPEALS BOARD TWICE, AND THE ATTORNEY GENERAL OF MINNESOTA. NO ONE HAS BEEN ABLE TO HELP. THERE ARE MULTIPLE PROBLEMS WITH THE CAR INCLUDING PROBABLE MILD IN THE HEATER BOX, AND THE EXHAUSTS AND CHEMICALS IN THE CAR. I HAVE TRIED TO TRADE THE CAR IN BUT DEALERSHIPS, INCLUDING FORD WILL ONLY OFFER A TRADE-IN VALUE ABOUT $6,000 OR LESS THAN THE BOOK VALUE. I AM TOLD OVER AND OVER THAT NO ONE WANTS ANY OF THESE CARS. I DON'T FELL AT ALL COMFORTABLE SELLING THE CAR PERSONALLY SINCE IT HAS MADE ME SO SICK. I COULD GO ON AND ON BUT I WONT.... I WOULD APPRECIATE SOME TYPE OF RESPONSE. THANK-YOU.*AK