NHTSA Complaint #763952 — 1997 DODGE CARAVAN

AIR BAGS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	763952
Vehicle	1997 DODGE CARAVAN
Component	AIR BAGS
Date of Incident	July 1, 2002
Date Filed	July 9, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

FIRST THE AIR BAG LIGHT WENT ON AND DID NOT GO OFF. THEN THE HORN STOPPED WORKING. THEN THE CRUISE CONTROL DID NOT COME ON. I TOOK THE VAN TO THE LOCAL DODGE DEALER AND THE DIAGNOSIS IS THAT CLOCK SPRING IN THE STEERING WHEEL NEEDS TO BE REPLACED. IN THE CURRENT CONDITION THE AIR BAG WILL NOT DEPLOY ON THE DRIVER SIDE IN THE EVENT OF AN ACCIDENT. THE ESTIMATED COST IS ~ $300.00. I HAVE SCHEDULED THE WORK FOR NEXT WEEK. I CALLED CHRYSLER AND WAS TOLD THAT SINCE THERE IS NOT A RECALL FOR THIS THEY WILL NOT PARTICIPATE IN THE REPAIR COST. THIS IS A SAFETY ISSUE IF THE AIR BAG WILL NOT DEPLOY. PER ARTICLES ON THE INTERNET CHRYSLER HAS REPLACES OVER 124,000 CLOCK SPRINGS, ON THEIR OWN ADMISSION!

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