NHTSA Complaint #763858 — 1997 FORD CROWN VICTORIA

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS issue reported to NHTSA

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Complaint Details

ODI Number 763858
Vehicle 1997 FORD CROWN VICTORIA
Component ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

FAINT SUDDEN NOISE FROM THE ENGINE COMPARTMENT (COOLANT CAUSING SERPENTINE BELT SLIPPAGE, I BELIEVE) AND THEN THE ENGINE OVERHEATED. DUE TO ROUGHLY A 3 INCH CRACK IN THE INTAKE MANIFOLD PLASTIC COMPOSITE WHICH DUMPED COOLANT INTO THE BACK OF THE ALTERNATOR. I WAS ABLE TO PULL OFF BEFORE THE ENGINE WAS DAMAGED. BOTH THE DEALER, WHO IS TO BE COMMENDED FOR A QUICK AND EFFECTIVE REPAIR (MAKES ONE WONDER IF THE MECHANICS HAVE HAD A LOT PF PRACTICE WITH THIS REPAIR), AND FORD MOTOR COMPANY TELL ME THERE IS NO RELIEF FOR REPAIRS ON A CAR WITH MY VIN ALTHOUGH THE REPLACEMENT PART IS CONSTRUCTED OF METAL AND COMPOSITE RATHER THAN COMPOSITE ALONE. I APPRECIATE THIS DESIGN CHANGE WHICH HOPEFULLY WILL WARD OFF ANOTHER SIMILAR FAILURE BUT DOESN'T CHANGING THE DESIGN RECOGNIZE THAT THERE WAS A WEAKNESS? ON THIS SAME WEB-SITE I READ THAT SOME FORD FLEET VEHICLES WERE RECALLED AND REPAIRED. CONCERNING SAFETY, THE ONLY ISSUE THIS SENIOR CITIZEN FACED WAS THE STRESS OF WALKING FOUR TENTHS OF A MILE IN THE JUNE HEAT AND HUMIDITY TO CALL FOR HELP AND IN PAYING THE TOW AND REPAIR EXPENSE. ONE IS NOT SURPRISED OR GREATLY UPSET WHEN THE ALTERNATOR WEARS OUT - BUT THE INTAKE MANIFOLD? WHAT KIND OF STRESS TESTING DID THIS NON-MOVING PART GET WHEN APPROVED FOR PRODUCTION?*AK

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