NHTSA Complaint #763711 — 1997 JEEP GRAND CHEROKEE

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	763711
Vehicle	1997 JEEP GRAND CHEROKEE
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of Incident	June 15, 2002
Date Filed	July 2, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NV

Consumer Description

THE ABS LIGHT BEGAN COMING ON SEVERAL MONTHS AGO. THE LIGHT ALWAYS WENT OUT AND WE CONTACTED THE DEALER AND ASKED THEM TO LOOK AT IT SINCE IT CONTINUED TO GO ON. THE DEALER SAID IT WAS THE ABS PUMP, WHICH COST US $1500. I DON'T FEEL IT IS APPROPRIATE FOR THE ABS SYSTEM TO GO OUT AT LESS THAN 50000 MILES. AFTER READING THE PROBLEMS THAT OTHER PEOPLE HAVE HAD WITH THIS I THINK IT SHOULD BE LOOKED INTO SINCE IT IS A MAJOR SAFETY FACTOR THAT DOES AFFECT THE BRAKES. THE DEALER TOLD US THE REGULAR BRAKES "SHOULD" WORK IT THE ABS FAILS. THIS IS NOT THE CASE AS SEVERAL OTHER PEOPLE HAVE ATTESTED. CHRYSLER WAS CONTACTED AND THEY REFUSE TO TAKE ANY FAULT FOR THE DEFECTIVE PARTS. WE PICKED UP THE CAR AND OF COURSE THE ABS LIGHT IS AGAIN GOING ON. NOW THEY SAY THAT THEY HAVE TO CHANGE THE ABS MODULE FOR ANOTHER $700. THIS IS RIDICULOUS. PLEASE LOOK INTO THIS AS I FEEL CHRYSLER HAS BEEN NEGLIGENT IN WHAT IS OBVIOUSLY A MECHANICAL FLAW IN THEIR VEHICLES THAT THEY SHOULD ADDRESS WITH A RECALL. I HAVE LOST ALL CONFIDENCE IN JEEP AND THIS IS MY 5TH ONE!!!*AK

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