NHTSA Complaint #763605 — 2000 VOLKSWAGEN GOLF

MY WINDOW, WHILE DRIVING, JUST DROPPED INTO THE DOOR. I WAS IN THE COUNTRYSIDE AND NOT ABLE TO FIX IMMEDIATELY DUE TO NO DEALERS. I WAS CONCERNED ABOUT MY SAFETY --AND THE SECURITY OF MY CAR/BELONGINGS. THE DEALER TOLD ME THIS HAPPENS FREQUENTLY AND THEY WOULD COVER COST OF PARTS ($150) IF I COVER LABOR ($156). I HAD NO CHOICE--AND I APPRECIATE THEIR WILLINGNESS TO HELP. VW DEALER TELLS ME THIS HAPPENS FREQUENTLY. I HAVE SINCE HAD 3 DIFFERENT INDIVIDUALS IN MY NEIGHBORHOOD HAVE THE SAME THING HAPPEN. I CALLED CORPORATE -- THEY SAID, "IT HAPPENS" AND "CARS AREN'T PERFECT". MY CAR IS JUST 2 YEARS OLD...AND SHOULDN'T PRESENT THESE KIND OF PROBLEMS. I SURE HOPE VW IS PREPARED FOR THE DAY THAT SOMEONE IS ATTACKED, ROBBED, ETC. B/C THEIR WINDOWS BROKE! WHAT CAN I DO???*AK