NHTSA Complaint #763534 — 1998 MITSUBISHI GALANT

WHILE DRIVING THE VEHICLE THE FIRST DAY OF PURCHASE I NOTICED THE TRANSMISSION WAS NOT SHIFTING PROPERLY. I ASKED THE SALESMAN WHAT THAT WAS HE TOLD ME THAT'S JUST THE WAY THE CAR RUNS. A FEW MONTHS LATER I WAS STILL HAVING THE SAME PROBLEM I CALLED THE DEALER AND MADE A BIG STINK ABOUT IT AND THEY TOLD ME TO BRING IT IN. I DID, THEY TOLD ME THERE WAS NOTHING WRONG WITH MY TRANSMISSION. I WAS STILL HAVING PROBLEMS AND TOOK IT TO A INDEPENDENT MECHANIC. WHO DROPPED THE PAN AND FOUND METAL SHAVINGS, NOT A LOT. THE PROBLEM PERSISTED, SO I TOOK IT BACK TO MY MECHANIC TO HAVE IT SERVICED AGAIN AND THIS TIME WHEN HE DROPPED THE PAN THERE WERE LARGE CHUNKS OF METAL. ONE LOOKED LIKE A GEAR HEAD. I THEN CALLED MY DEALER TO SEE WHAT THEY WERE GOING TO DO ABOUT IT. THEY THEN TOLD ME THAT THEY HAD NO INFORMATION PROVING THAT I HAD A WARRANTY AND ALL THE TIME I DID. THEY TOLD ME TO CONTACT MITSUBISHI MOTORS TO GET MY WARRANTY INFORMATION, THE LADY THERE TOLD ME I DID HAVE A WARRANTY AND THAT THE CAR HAD BEEN DISPOSED OF AS A DEFECTIVE AUTOMOBILE. I AM NOW PERSUING LEGAL ACTION.*AK