NHTSA Complaint #762862 — 1997 DODGE INTREPID STEERING:RACK AND PINION

Complaint Details

ODI Number	762862
Vehicle	1997 DODGE INTREPID
Component	STEERING:RACK AND PINION
Date Filed	June 11, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

CAR STARTED TO VIBRATE BAD AROUND 74000 MILES. TOOK TO 3 DIFFERENT REPAIR FACILITES, WAS TOLD BY FIRST THE RACK AND PINION NEEDED REPLACED, WAS A BAD DESIGN AND THEY SEE IT ALL THE TIME. WAS TOLD OTHER COMPONENTS WERE WORE ALSO BECAUSE OF THE RACK AND PINION, TOTAL COST- $1500. MIDAS MUFFLER GAVE ME A SIMILAR ESTIMATE FOR $1600. THIS WEEK A FIRESTONE DEALER CHECKED THE CAR, THE RIGHT REAR CRADLE CAP BUSHING WAS GONE,RIGHT FRONT SEPARATED AND ABOUT TO FALL APART. OTHER SUSPENSION/STEERING COMPONENTS WORE AND NEEDED REPLACED. THEY TOLD ME TO TAKE IT TO A DODGE DEALER AND COMPLAIN. THIS CAR IS THE SECOND LARGEST PURCHASE WE HAVE EVER MADE, BESIDES OUR HOUSE. WE FEEL CHEATED BY DODGE. WE ARE AFRAID TO DRIVE THE CAR FOR FEAR IT WILL FALL APART LIKE OTHERS I HAVE SEEN ON THIS SITE.DODGE SHOULD REPAIR THIS CAR FULLY OR BUY IT BACK FROM US. WE WILL NOT BE ABLE TO AFFORD TO TAKE OUR CHILDREN TO SEE THE OCEAN ( WE LIVE IN KY) AS WE HOPED TO DO THIS SUMMER AND THE CAR IS NOT DEPENDABLE ENOUGH TO DRIVE OUT OF MY DRIVEWAY!!*AK

Related Complaints for the 1997 DODGE INTREPID

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#10127896 — July 8, 2005 — DEAR SIR OR MADAM, I OWN A 1997 DODGE INTREPID ES. ABOUT A YEAR AGO, MY RACK AND PINION NEEDED TO BE REPLACED. ...

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#8006050 — March 20, 2002 — WHILE DRIVING, STEERING LOCKED. COULD NOT TURN WHEEL LEFT OR RIGHT. TOOK TO MECHANIC TO CHANGE RACK AND PINION. DEALE...

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