NHTSA Complaint #762813 — 2001 FORD FOCUS

CAR SHUTS DOWN COMPLETELY, NO WARNING. THE FIRST TIME IT HAPPENED, THE CAR TOOK A WHILE TO RESTART, RADIO WOULDNT COME BACK ON. DEALERSHIP REPLACED RADIO. AFTER NUMEROUS TIMES IN THE DEALERSHIP, SERVICE MANAGER OF THE DEALERSHIP, AS REQUESTED BY FORD MOTOR CO, ASK SPECIFIC QUESTIONS AS TO HELP ISOLATE WHY IT WAS HAPPENING. I WAS ASKED IF I NOTICE THE LIGHTS DIM PRIOR TO CAR SHUTTING DOWN. I REPLIED, I DONT RECALL IF THE LIGHTS DIMMED BECAUSE I WAS MORE THINKING ABOUT IT IS DARK, I HAVE A BLACK CAR, NO LIGHTS, NO POWER & A SEMI COMING UP BEHIND ME, ON I40. MY THOUGHTS WERE OF NOT GETTING KILLED AT THAT MOMENT. THE CAR STARTED BACK UP, HOWEVER THE RADIO AGAIN DIDNT COME ON INCLUDING THE CLOCK. THE LAST TIME IT WAS BROUGHT IN AFTER IT SHUT DOWN, I BROUGHT IT INTO THE DEALERSHIP WITH THE RADIO AND CLOCK NOT WORKING. IT WAS KEPT FOR ONE WEEK AND I WAS ADVISED THE RADIO WORKS, IT MERELY HAS A LOOSE FACE PLATEON THE RADIO & YOU HAVE TO KEEP" HITTING THE CONTROL TO GET IT ON. I KNOW FIRST HAND THE RADIO SHUTTING DOWN IS A RESULTING OF COMPLETE POWER LOSE (INCLUDING THE CLOCK). I DONT THINK A LOSE FACE PLATE ON THE RADIO WILL CAUSE THE CAR TO SHUT DOWN. THIS HAS BEEN GOING ON FOR OVER A YEAR NOW. FROM WHAT THE DEALERSHIP SAYS, AFTER CONSULTING FORD , THEY HAVE REPLACED ANYTHING THE CAN BE REPLACED. I HAVE BROUGHT THIS CAR MANY TIMES. THE DEALER HAS LESS REPAIR INVOICES BECAUSE THEY HAVE COMBINED MULTIPLE REPORTS INTO ONE. IF YOU COUNT THE DEALERSHIP RECORDS OF HOW MANY TIMES, IT IS ALARMING. I PURCHASED WHAT I THOUGHT WAS A SAFE CAR. 99%OF MY DRIVING IN ON THE INTERSTATE. I FEAR DRIVING THIS CAR AND DONT WANT TO PROVE IT IS UNSAFE BY MY DEATH. OTHER PROBLEMS W/CAR: TRACTION CONTROL FUEL GAUGE. ENGINE SURGES AT IDLE KEY SOMETIMES WILL NOT GO IN AND TURN, SOMETIMES THE KEY WILL BE STUCK AND YOU HAVE TO KEEP TRYING IT TO GET IT OUT. CAR LOCKS ITSELF AFTER YOU EXIT. *AK