NHTSA Complaint #762716 — 2001 FORD FOCUS

I HAVE REPORTED NUMEROUS PROBLEMS TO YOU WITH THIS LEMON. THE DEALER WAS TOLD WHEN THE CAR HAD 5000 MILES, THAT THERE WAS A BRAKE PROBLEM. SEVERAL EXPERTS HAVE NOTED THAT THERE WAS A FAULTY CALIPER CAUSIING THE BRAKES TO FAIL AND THE TIRES TO CONTINUALLY BLOW OUT, RESULTING IN NUMEROUS ROADSIDE EMERGENCIES. THE DEALER HAS REUSED TO EITHER REPAIR, OR REPLACE THE CAR FROM THE BEGINNING STATING THEY WILL NOT LOSE MONEY AND THAT THE SAME THING HAS NOT OCCURRED OFTEN ENOUGH. THE CAR IS INOPERABLE SINCE THE DEFECTIVE CALIPER, THE ROTORS, AND THE SHOES ARE ALL SEVERELY WORN. THE REPAIR SHOPS STATE THAT THE CAR IS TOO NEW TO GET THE PARTS AND THAT ONLY FORDD CAN GET THE PARTS. THEY WANT ME TO PAY $200 MINIMUM FOR EACH ITEM OF AT LEAST FOUR, SAYING THEY WILL HAVE NOTHING TO DO WITH IT. THIS IS WHAT THEY HAVE BEEN STATING SINCE MY COMPLAINTS BEGAN. I HAVE REPORTED THESE FACTS TO YOU BEFORE, NUMEROUS TIMES, AS WELL AS BY TELEPHONE. I HAVE GOTTEN NO RESULTS. I AM DISABLED AND HAVE SPENT THE LAST WEEK HOME ALONE WITHOUT THE ABILITY TO GET MY MEDICAL CARE, AND OTHER NEEDS. THIS CANNOT GO ON.*AK