NHTSA Complaint #762706 — 1994 FORD MUSTANG

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	762706
Vehicle	1994 FORD MUSTANG
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 16, 2000
Date Filed	June 6, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

I CARRIED MY CAR TO A MECHANIC FOR ANOTHER PROBLEM AND WAS TOLD THAT THE ENGINE IN MY CAR WAS KNOWN FOR HAVING PROBLEMS WITH BLOWN HEAD GASKETS. AT THIS TIME I BROUGHT THE CAR HOME AND CONTACTED MY LOCAL FORD DEALER AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO. I THEN CONTACTED FORD MOTOR COMPANY AND WAS TOLD THAT THE PROBLEM WAS NOT A RECALL BUT A WARRANTY ISSUE. THIS IS A KNOWN PROBLEM TO FORD AND I FEEL THAT ANY KNOWN PROBLEM OF THIS NATURE SHOULD BE A RECALL AND NOT A WARRANTY ISSUE. I ALSO FEEL THAT FORD MOTOR COMPANY DOES NOT STAND BEHIND THEIR PRODUCTS. I DON'T THINK I CAN EVER BUY ANOTHER FORD DUE TO THE WAY I HAVE BEEN TREATED BY FORD. I HAVE HAD THE PROBLEM CONFIRMED AND I DO HAVE BLOWN HEAD GASKETS. I FEEL THAT EVEN THOUGH MY CAR IS OVER 7 YEARS OLD BUT STILL UNDER THE 100K MILES THAT FORD SHOULD DO SOMETHING TO HELP SOLVE THIS PROBLEM. THANK GOODNESS I STILL HAD MY PREVIOUS VEHICLE, NOT A FORD, THAT IS A 1989 MODEL OR I WOULD HAVE HAD TO IMMEDIATELY REPLACED THE ENGINE OR BOUGHT ANOTHER CAR.*AK

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