NHTSA Complaint #762308 — 2002 FORD ESCORT

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	762308
Vehicle	2002 FORD ESCORT
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 26, 2002
Date Filed	May 28, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE STEERING WHEEL/COLUMN SHAKES AND VIBRATES. THIS HAPPENS USUALLY WHEN THE VEHICLE IS IDLING. THIS HAPPENS EVERY TIME I DRIVE IT. I HAVE BEEN TOLD THAT IT IS NORMAL, IT IS BECAUSE THE VEHICLE HAS RUBBER MOTOR MOUNTS, THERE IS NOTHING WRONG WITH IT. I HAVE HAD IT BACK TO THE DEALERSHIP 5 TIMES AND NOTHING HAS BEEN FIXED. I FEEL THAT I WAS MISLEAD AT THE TIME OF PURCHASE. WHEN I MENTIONED THE SHAKING STEERING WHEEL TO THE SALESMAN, HE DIDN'T SAY IT IS A CHARACTERISTIC OF CAR, HE SAID WE WILL FIX IT. I WOULD NOT HAVE BOUGHT THE CAR FOR $17720.00 IF I HAD KNOWN THAT IT WOULD DO THAT ALL THE TIME. I WOULD HAVE TAKEN THAT MONEY AND BOUGHT A BETTER CAR OR KEPT THE ONE I TRADED IN.*AK

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