NHTSA Complaint #762302 — 1998 FORD WINDSTAR

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	762302
Vehicle	1998 FORD WINDSTAR
Component	ELECTRICAL SYSTEM:IGNITION
Date Filed	May 28, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

THE VAN STALLED, OR "CUT OUT" WHEN MAKING LEFT HAND TURNS, OR WHILE AT LOW RPM'S. WE TOOK THE VAN BACK TO THE DEALER, AND THEY CONTACTED FORD. FORD SEEMED TO KNOW ABOUT THE PROBLEM, AND DIRECTED THE TYPE OF REPAIR TO BE MADE, ACCORDING TO WHAT WE WERE TOLD. I GAVE THE DEALER A NEWS ITEM ABOUT THE EXACT SAME PROBLEM FORD HAD IN CALIFORNIA WITH MILLIONS OF CARS STALLING, AND THAT RESULTED IN A RECALL IN CALIFORNIA. "STALLING" IS A VERY SERIOUS PROBLEM AND I FEEL THAT FORD SHOULD HAVE RECALLED MY VAN IN THE FIRST PLACE ( RATHER THAN EXPOSE ME AND MY FAMILY TO INJURY) AND FORD SHOULD HAVE HAD TO PAY FOR THE REPAIR ( WHICH AMOUNTED TO ABOUT $500). IF THEY KNEW ABOUT THE PROBLEM AND IF THEY AGREED TO FIX THE PROBLEM IN CALIFORNIA, WHY SHIFT THE COST OF REPAIR TO ME?*AK

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