NHTSA Complaint #762061 — 2001 HONDA CIVIC

NO HEAT OUT OF THE FLOOR SECTION. BEEN TO DEALER TWICE. BOTH TIMES TOLD CAR IS FUNCTIONING NORMALLY. SECOND TIME I BROUGHT IN A PYROMETER TO MEASURE TEMPS. DASH/DEFROSTER TEMP OVER 120F, FLOOR TEMMP IN THE 40'S. DEALER SAYS IT IS SIMILAR ON OTHER CIVIC'S. WE TESTED ANOTHER ON LOT AND IT HAD SIMILAR PROBLEM. HONDA SAYS SINCE IT IS HAPPENING ON OTHER CIVICS THEN MY CAR DOESN'T HAVE A PROBLEM. BUT ON A ZERO DEGREE MORNING HAVING TO CHOOSE BETWEEN BEING WARM OR HAVING A CLEAR WINDSHIELD IS A PROBLEM. THE DESIGN OF THE VENTILATION SYSTEM HAS TWO DEFROSTER OPTIONS. ALL AIR TO THE DEFROSTER OR 50/50 DEFROSTER/FLOOR. NEITHER OPTION WARMS UP THE PASSENGER COMPARTMENT WITH THE 50/50 OPTION SENDING AIR THAT IS ABOUT 20 DEGREES ABOVE THE OUTSIDE AIR TEMP INTO THE CAR.*AK