NHTSA Complaint #761884 — 1996 DODGE GRAND CARAVAN

MY HUSBAND WOULD BE DRIVING AND OUT OF NOWHERE THE VEHICLE SHUTS OFF. EVERYTHING ON THE DASH WENT OUT. ABOUT 2 TO 3 SECONDS LATER IT CAME BACK ON BUT BARELY WORKING. THE CAR BEHIND US ALMOST HIT US. WHEN THE CAR RE-STARTED THE DASH LIGHTS WERE FLICKERING AND THE INSTRUMENTS WERE NOT READING RIGHT. ONTOP OF THAT WE COULD NOT TURN THE AIR OR RADIO OR ANYTHING ELSE BECAUSE IT MADE THE PROBLEM WORSE. PRIOR TO THIS IT HAPPEN TO MY HUSBAND TWICE ON THE SAME DAY. IN MARCH WE TOOK IT TO THE DEALERSHIP AND TOLD THEM THE PROBLEM WE HAVE BEEN HAVING ON TOP OF OTHER ISSUES. WE ONLY HAD THIS MINI VAN FOR A YEAR AND WE ALREADY HAD TO REPAIR THE AIR CONDITIONER 2X , FUEL PUMP BECAUSE IT WAS LEAKING, THE FIRST TIME THEY COULD NOT FIND THE PROMBEM AND SAID IT WAS AN OVERFILL OF GAS, SECOND TIME THEY FOUND THE PROBLEM AND FIXED IT. ALSO OUT OF POCKET FOR BRAKES, AND ROTOR. WE WERE HOPING FOR SOME KIND OF EXCHANGE FOR THIS. DURING THE YEAR WE HAD THIS MINI VAN THE DEALERSHIP CHANGE HANDS AGAIN. NOW THE CURRENT OWNER IS GETTING COMPLAINTS FROM CUSTOMERS WHO PURCHASE A VEHICLE FROM THERE LAST YEAR, PER OUR CONVERSATION WITH THE SALES MANAGER. THEY HAD TO RE-RUN OUR CREDIT AND TAKE ALL OUR PERSONAL INFORMATION ALL OVER AGAIN. NEXT MORNING I WAS TOLD THAT THE BANK /LENDER WANTS $2500.00 UPFRONT AS GOOD FAITH, BECAUSE WE STILL OWE ON THE VEHICLE. LIKE I SAID EARLIER THE CAR IS FINACE FOR 5 YEARS. ALSO THE PART THAT IS NEEDED COST ANYWHERE BETWEEN $385 TO 209 APPROX. AND LABOR $300.00 OR SO. SO WE WOULD BE PAYING CLOSE TO $685 OR MORE. ALSO THIS PART IS NOT UNDER WARRANTY NOR UNDER EXTENDED WARRANTY. I CAN NOT UNDERSTAND THAT SINCE IT IS AN ELECTRICAL COMPONET. IF ANYONE CAN HELP PLEASE, WE REALLY WOULD LIKE TO GET RID IF IT OR SOMEHOW GET IT FIX.*AK