NHTSA Complaint #761710 — 1997 CADILLAC CATERA

ON JANUARY 30, 2001 NAPOLI MOTORS HAD TO REPLACED LEFT & RIGHT OUTER TIE ROD ENDS, INNER TIE ROD END,CENTER LINK AND BOTH OUTER STABILZER END, ON AUGUST 20, 2001 AS I WAS DRIVING ON INTERSTATE I95 SOUTH THE STEERING WHEEL LOCKED ON ME WHILE ON THE MIDDLE LANE ALMOST HIT SEVERAL VEHICLES BEEN THAT I COULD NOT TURNED EITHER WAY, VEHICLE HAD TO BE TOWED IN BY ROGER'S IN MILFORD TECHNICIANS THERE AT NAPOLI MOTORS COULD NOT FIGURE WHAT WAS WRONG WITH VEHICLE WHEN I CALLED THE TECHNICIANS TOLD ME THAT THE TIMING CHAIN CAUSED THE ENGINE TO BLOW. ON SEPTEMBER 10, 2001 VEHICLE WAS TAKEN BACK FOR SAME PROBLEMS, THEY HAD REPLACED THE ENGINE BUT THE VEHICLE KEPT RUNNING RUFF. ON OCTOBER 31, 2001 VEHICLE WAS BACK AT NAPOLI, NOVEMBER 15, 2001,ON FEBRUARY 19, 2002 I WAS REAR ENDED BY ANOTHER VEHICLE WHILE AT A RED LIGHT WHERE THE OTHER PERSON DAMAGE THE WHOLE REAR OF VEHICLE NEITHER AIR BAG DRIVER OR PASSENGER CAME OUT ALL LIGHTS IN VEHICLE WERE ON AND KEY WILL NOT COME OUT OF THE IGNITION, ON MARCH 22, 2002 VEHICLE WAS TAKEN BACK TO NAPOLI FOR THE KEY PROBLEM AND REMOTES. ON MAY 6, 2002 VEHICLE WAS TOWED TO NAPOLI WHEN THE TECHNICIAN DIAGNOSE WHAT VEHICLE HAD THIS TIME WAS THE SERPENTINE BELT THAT BROKE AND CAUSED THE STEERING WHEEL TO LOCK ON ME AGAIN. TO BE HONEST I WON'T EVEN GO FAR WITH THE VEHICLE BECAUSE OF SAFETY ISSUES. THANK YOU IN ADVANCE AND HOPE TO HEAR FROM THIS DEPARTMENT SOON. *AK