NHTSA Complaint #761694 — 1996 DODGE RAM 2500

I BELIEVE THIS IS COVERED IN YOUR RECALL 97V084000 - TRANSMISSION COOLER LINE TO TRANSMISSION SPLIT AND OR FITTING FAILED CAUSING LOSS OF ALL TRANSMISSION FLUID. FACOTRY DEALER VAGUELY REFERENCED RECALL AND I LOCATED IT ON YOUR WEB SITE. I CONTACTED DAIMLER/CHRIYSLER RECALL CENTER AT 800-853-1403 AND THEY TOOK COMPLAINT REFERENCE # 9992910 AND THEN TOLD ME THAT THERE WAS NO SUCH RECALL ON ITEM AND YOUR 97V084000 WAS A TECHNICAL SERVICE BULLETIN. LOCAL DEALER INDICATES THIS RECALL DOES NOT SHOW ON THEIR DATABASE. SOME INDICATION THAT IT WAS OVER TWO YEARS OLD. MY INSURANCE HAD $340 TOW BILL AND I WAS OUT $278.43 IN REPAIRS. I NOTICED EXTREME AMOUNT OF SMOKE FROM UNDER VEHICLE AND WAS ABLE TO STOP BEFORE DAMAGING TRANSMISSION OTHER THAN RUNNING OUT OF FLUID. I WOULD LIKE TO KNOW IF THERE IS A RECALL AND WHAT IS GOING ON HERE. THANK YOU FOR YOUR ASSISTANCE.*AK